After-sales Service

Service Pledge

1. 01

   During the warranty period, if the machine fails, the serviceman within three hundred kilometers of the same province or its surrounding areas will be available within 24 hours; in other provinces within 48 hours; remote areas within 72 hours (excluding areas with poor traffic or without cell phone signal) after receiving the customer's notice.

2. 02

   If the serviceman cannot be available within the specified time, we will compensate the customer RMB 118 per day beyond the stipulated time.